Frequently Asked Questions

All your Questions answered in one place

General

What is PoultryCare and what does ERP mean?
Why PoultryCare? Why should I use it instead of current paper based data collection or any desktop system?
How soon can I start using PoultryCare ERP system?

Pricing

For how long is the starter plan free?

The starter plan of PoultryCare ERP is free forever, as long as your requirments fits within the features offered in the starter plan you may continue using it for free.

How do I sign up?

Signing up for PoultryCare ERP is easy. Visit to pricing page, choose the right plan which fits your requirements, provide email address, your company name, and contact number, give valid payment method, and you're good to go. On signing up, you get a fully-featured 14-day free trial of the product before you choose to subscribe to PoultryCare.

Am I bound to PoultryCare ERP forever?

No! PoultryCare ERP is a pay-as-you-go service, so you are not bound by any contract or commitment to stay subscribed. You can cancel your subscription at any time you feel you are not satisfied with our product or service. On cancelling your subscription, you can get a refund based on our company refund policy

I use the starter (free) plan. Can I get product support?

Yes, basic support is available for all plans. The starter plan comes with email support. Send your queries to support@poultry.care any time. We are available Monday to Friday, 9.30 am to 6.30 pm India Standard Time (IST).

Which payment methods do you accept?

We accept online payments through Visa, MasterCard, and American Express. If you don't have a credit card, we accept checks, and wire transfers. To arrange offline payments, or if you have any questions, please contact our sales team.

Are there long-term contracts?

No, we don't force you into any long-term contracts. Our best price is available as an annual subscription, but we offer monthly subscriptions as well.

Can I upgrade or downgrade / switch plans at any time?

Yes, . .

Yes. PoultryCare ERP is a pay-as-you-go service and you can choose to upgrade your subscription instantly. If you wish to downgrade or cancel your subscription, you can do so at the end of your term. Need of any assistance you may contact our sales team.

How safe is our data?

We take security seriously and our servers are hosted in AWS world-class data centers that are protected by biometric locks and 24-hour surveillance. We ensure that our application is always up to date with the latest security patches. All services include SSL for encryption to keep your data safe.