Personalized and better relationship with customers is the key to the success for an organization. Considering every customer as unique and not a part of a group, we approach them with marketing plan based on their buying habits. This effective and one-to-one service increases the opportunity for sales and efficiency of customer service.
Better Customer Retention
Investing in customer service is an investment in customer acquisition. To build up the customers’ loyalty, strong customer service and improved responsiveness is must. The quicker and efficient you response to customer leads and information, faster you close the deals. CRM assists you to create and manage a strong customer database. This helps your support team to quickly access the customer details, instantly respond to the customer queries and resolve them spontaneously. Moreover, you can also get back to old customers. This strengthens your responsiveness and contributes on the sales growth chart.
Widespread Interaction with Customer
You can maintain 360 degree information of your interaction with the prospect and customer. Prospects created here can be updated in PoultryCare database in real-time. This in turn will increase the opportunity for sales and efficiency of customer service.
Escalate Business Productivity
You can accumulate customer records, estimation, transactions, deal aspects and all other relevant business data in a single data store and access them in time to get an accurate forecast.
Analytical Reports and Dashboards
Offers many pre-designed reports and dashboard tools to view real time information on sales activities, customer inquiries, support and services issues, won or lost sales, sales pipeline, sales forecast, calendar view of opportunity and services on daily, weekly or monthly basis etc. These intuitive and comprehensive reports and dashboard assist you to completely scrutinize the situation before proceeding for effective decision.